When it's time to purchase a new a/c system you should understand that not all companies are equal.
1
Full Service and Sales Company like Annaville A/C.
2
A/C sales only company.
3
One trucker A/C company.
Full Service Company -vs- A/C Sales ONLY Company
Compare | Full Service Company Annaville A/C |
A/C Sales Company |
---|---|---|
Emergency service 7 days a week | YES | No |
Dedicated dispatcher to get technicians to your home or business and maintain contact with you | YES | No |
Dedicated personnel to answer the phone and get you help with future service (No Third Party Answering Service) | YES | No |
A staff of senior level technicians to take care of your A/C in the future | YES | No |
Electronic customer records in the palm of your technicians hands | YES | Maybe |
Preventative maintenance programs | YES | No |
The business continues to run, even when the owner has to be away | YES | No |
Question: "How do I know if it is a Full Service Company or a Sales Only Company"?
Answer: One way is to drop by our office for a list of reputable Full Service companies. Another way is to call the company in question on a weekend or holiday to see if you can receive service.
Annaville A/C recommends you purchase your new A/C from an established
Full Service Company and NOT the Sales Only Company.
The A/C Sales Only Companies may be lower on their price because there is more overhead associated with running a Full Service Company. You may receive your A/C at a lower price than a Full Service Company can match. However, when it is time to service or make an emergency repair, you may not get a return phone call from a Sales Only Company. We at Annaville A/C see this all of the time. A consumer purchases a lower price A/C from a Sales Only Company, and ends up having to call Annaville A/C to have repairs done. You the consumer may be thinking "Well, that is not such a bad deal. I will buy my A/C at a low price from the Sales Only Company, and just get a Full Service Company to service it."
Full Service Company -vs- One Trucker Company
Compare | Full Service Company Annaville A/C | One Trucker Company |
---|---|---|
Dedicated personnel to answer yourcall | YES | No |
Same day service in most cases (if the work order is placed by noon) | YES | Maybe |
A staff of senior level technicians | YES | No |
Emergency service 7 days a week | YES | No |
Electronic customer records in the palm of technician hands | YES | No |
Dedicated dispatcher to schedule service and stay in close contact with the customer (No Third Party Answering Service | YES | No |
The business continues to run, even when the owner has to be away | YES | No |
Volume purchasing discounts that lowers costs and overhead | YES | No |
Question: How do I know if the company in question is a Full Service or a One Trucker company?
Answer: You may drop by our office and get a list of reputable Full Service companies. Another way is to call the company in question on a weekend or holiday to see if you can receive service. Annaville A/C is a Full Service company, and we have been that way since 1996.

The main difference between the one trucker company and a full service company is the one trucker company cannot possibly offer the valuable services listed above that a full service company can.
The one trucker, or small contractor may actually have more than one truck. It is quite common they have two or three trucks running. Annaville A/C has a lot of respect for the One Trucker or small contractor. Most of them are very knowledgeable and hard working.
In addition to offering a full array of air conditioning service to Corpus Christi we extend full services to:
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Robstown
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Driscoll
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Bishop
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Banquette
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Orange Grove
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Sandia
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Sinton
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Odem.
We are available for service 7 days a week.
*If you are one of those one trucker a/c contractors reading this, and tired of struggling and dividing your time between being a service technician and running the business, I urge you to contact me. If qualified and motivated, I can show you how to take the stress out of your job, increase your pay, and enjoy more time off.
Email me at [email protected].